OR DOES IT EXPLODE? Black History CD
Available first week of September!
We accept returns and exchanges for any reason within 14 days of receipt, as long as the items are in
their original shipped state.
• Apparel must be CLEAN, unworn, and unwashed. If the item is dirty, has a foul odor, or has pet hair on
it, we will NOT process a refund or exchange.
• Media items; i.e. CDs, vinyls, DVDs, etc., must be factory sealed and undamaged. If your media has
been returned opened, dented, or broken, we CANNOT process a refund or exchange.
• Refunds and exchanges will be processed for any DEFECTIVE items. This includes apparel that arrives
with holes or torn seams, vinyls that do not play properly, etc.
If you have a defective item, please contact us at thebandbh@gmail.com and title the email,
Merchandise Return, as we resolve these issues personally and on a case-by-case basis. We are here to
ensure you have a positive experience with the entire process!
Please note that customers are personally responsible for cost of return shipping on ALL returns and
exchanges. We must receive the return/exchange merchandise before any refunds are processed, or
exchanged items are shipped back out to you. For orders being returned for a refund, you will NOT be
refunded the shipping costs!
Please pack the merchandise you wish to exchange/refund securely and send the package to the
following address:
Black History Merchandise Returns
PO Box 911
Bristow VA 20136
Contact us thebandbh@gmail.com to determine the availability of your desired item before sending the
exchange! Please note that low-stock items may sell-out before we receive your exchange. We will
however hold the item for you if you specify the item/size in your initial email for a set amount of time
so they are available for your exchange.
Please include a note (or your original packing slip/invoice) telling us:
• Your order number
• Your name and contact information
• Reason for return/exchange
• If exchanging what item/size you would like instead
Exchanged items, unless required by USPS, will be shipped back out using First Class mail.